Your runners don't live on your website.Neither should your AI.
RUNGP AI Pacer connects runner conversations across SMS, email, web chat, web voice, social, phone and WhatsApp — all connected through RUNGP.
Every channel your runners use. One runner relationship.
A website chatbot sees a website conversation.AI Pacer sees the runner relationship.
A runner may ask a question on your website today, reply to an email tomorrow, send an Instagram DM next week, and text you on race morning. AI Pacer brings those conversations into RUNGP so your organization can engage runners across the relationship — not just inside one chat window.
One channel
One interaction.
Connected through RUNGP
A continuing runner relationship.
What makes that connected relationship possible?
AI is only as smart as the context it can access.
RUNGP brings available runner data, conversations and engagement into one CRM — giving AI Pacer the context to understand who it's helping and what should happen next.
Registration
Participant + event data
Website + Forms
Leads + inquiries
Email + SMS
Runner communications
Social
Instagram + Facebook
Conversations
Web Chat · Web Voice · Phone · WhatsApp
Runner Profiles
Contact + engagement history
Keep your registration platform. We'll bring the data.
RUNGP works alongside the registration technology your organization already uses, bringing connected registration data into the same CRM where your runner conversations and engagement live. AI Pacer can then use that available context to deliver more relevant conversations and actions.
Listens. Understands. Decides. Acts.
A unified operational loop built specifically for race management, participant inquiries, and endurance marketing workflows.
LISTENS
Connected Runner Conversations
Monitors SMS, Email, Web Chat, Web Voice, Instagram, Facebook, Phone, and WhatsApp in one platform.
UNDERSTANDS
Runner Context + Knowledge
Uses participant history, registration details, race day logistics, and organizational knowledge.
DECIDES
Action Selection
Determines whether to reply instantly, access CRM records, launch automated workflows, or notify event staff.
ACTS
Executes in RUNGP
Sends replies, updates runner profiles, triggers SMS journeys, and hands off to human staff when needed.
Most AI answers questions.AI Pacer can do something about them.
AI Pacer doesn't just generate a response. Because it operates inside RUNGP, it can use available runner context, access organizational knowledge, update records, trigger workflows, notify your team, and continue the conversation.
“I registered for the half marathon but need to switch to the 10K. Can I do that?”
Uses available context inside RUNGP
Determines the appropriate next step
Executes through RUNGP
Your team stays in control.
AI when you want it. Your team when you need it.
Every runner channel, managed in one place.
Distinct channel routing supports Web Voice, Phone calls, SMS campaigns, and WhatsApp for international participants.
Direct 1:1 runner messaging & essential event updates.
Transactional race information & newsletter automated flows.
On-site concierge answering bib pickup & Expo questions.
Direct voice conversations right through the website.
Direct message responses for social media inquiries.
Page inbox routing & event page participant responses.
Phone calls with automated voice assistance or staff transfer.
Essential for international runners & destination marathons.
Your AI Pacer. Your brand. Your voice.
Configure AI Pacer around your organization — from its identity and personality to what it knows, how it responds and when your team takes over.
AI Pacer Configuration
Build your runner-facing agent
Agent Name
Organization / Event
Welcome Message
Personality
Approved knowledge sources
Behavior
BMW Dallas Marathon
RUNGP AI Pacer
Runner
Pegasus
AI Pacer is the technology. Your organization creates the agent your runners experience.
AI Pacer is just the beginning.
RUNGP brings AI into the tools your team already uses — helping you build, communicate, create, analyze and manage runner relationships from one connected platform.
Build your race website with a prompt.
Describe the website you want and AI Studio can create the structure, pages, sections and content for you — directly inside RUNGP. Start from an idea, refine it conversationally, and launch without starting from a blank page.
“Create a modern website for our half marathon with registration, race details, course information, FAQs and sponsor sections.”
Ask your business anything.
Use natural language to explore information inside RUNGP, get answers, summarize activity and surface insights without digging through screens and reports.
Write better emails, faster.
Draft and refine email content with AI directly inside your workflow — from race announcements and participant updates to promotional campaigns.
Create content on demand.
Generate and refine marketing copy for campaigns, websites, social posts and runner communications while keeping your team moving faster.
Turn feedback into action.
Use AI to help manage reviews, understand participant feedback and respond more efficiently while protecting the runner experience.
AI for runner conversations. AI for your team. AI for your marketing. AI for your entire organization.
Built for the running industry. Connected through RUNGP.
Experience AI Pacer for your organization.
See how RUNGP AI Pacer can connect your runner conversations, data and workflows through one platform.